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To ensure the efficient use of training resources and facilities, LESTA has established the following cancellation and no-show policy. This policy applies to all requests for uses of the following training ground facilities, Allentown, Emmaus & Whitehall. 

 

Out-of-County Departments

Cancellations: Cancellations made less than 7 days prior to the scheduled request will result in

loss of the deposit.

No-Show: Failure to attend a scheduled request without prior notice will result in loss of the

deposit. In addition, facilitators will be guaranteed three (3) hours of pay at $18/hr, which will be

charged to the department plus an additional $150 billed to the department. 

 

Lehigh County Departments

Cancellations: Cancellations made less than 7 days prior to the scheduled request will result in a

$100 fee billed by LESTA.

No-Show: Failure to attend a scheduled request without prior notice will result in a $250 fee billed

by LESTA.

 

Billing Determination: All cancellation-related billing will be reviewed and determined on a

case-by-case basis by LESTA.

 

Revenue Sharing

Any monetary amount collected under this policy (fees, deposits, or penalties) will be split 50/50

between LESTA and the Training Ground Facility.

 

Acknowledgement

By requesting to book one of the three training grounds facilities, the department acknowledges and agrees to abide by this No-Show and Cancellation Policy.

 

Adopted by the Board of Directors at the October 8th 2025 meeting.

Detailed Question

What is your no show / cancelation policy for the training grounds?